Retraumatization

WHAT HURTS?

SYSTEM

(Policies, Procedures, “The way things are done”)

  • Having to continually retell their story

  • Being treated as a number

  • Procedures that require disrobing

  • Being seen as their label (i.e., addict, schizophrenic)

  • No choice in service or treatment

  • No opportunity to give feedback about their experience with the service delivery)

RELATIONSHIP

(Power, Control, Subversiveness)

  • Not being seen/heard

  • Violating trust

  • Failure to ensure emotional safety

  • Non-collaborative

  • Does things for rather than with

  • Use of punitive treatment, coercive practices, and oppressive language